We answer for dozens of different industries, including Medical, HVAC, Commercial and Retail Stores, and Federal agencies.


Why Do Small Businesses And Fortune 500 Companies Choose Chicagoland Answering Service?

We like to believe that it all comes down to our passion for providing honest service. Throughout the years, we’ve resisted modifying our business model to the types of expensive, minute-based plans that many of our competitors have began using. We care about our customers, and our customer’s customers, and we believe you shouldn’t have to set aside a large portion of your budget just for good, quality phone answering. Our prices match even the industries lowest plans, and we pledge to never pass down costs to you.

No Matter Your Business Or Hours, We Can Answer

We’ve been in business for over 40 years, serving hundreds of different industries in our time. Our employees are robustly trained to handle any type of account and caller, making the experience of speaking with our operators pleasant and painless for you and your customers. Here are just a few of the most common industries that we serve:

Medical Answering – Doctors and Hospitals

Medical answering services are about as common as they come. While so many stake their claim on being the best, many are unable to demonstrate how they’re any different than their competitors. Chicagoland and its parent company, Around the Clock, are one of the few answering services that train our operators to deal with medical situations and administration.

HVAC Answering – Heading and Cooling, Plumbing, Pest Control And Other Service-related Industries

Heating and air companies, as well as plumbers, can save thousands by not having to employ a night time staff for answering their after hours service calls. That’s why over 100 HVAC, plumbers, pest control companies and similar industries have chosen Chicagoland to handle their service when they’re not around to.

Retail Call Answering

Even retail companies can benefit from having a live operator around to answer their phones when the opportunity for a sale arises. With the internet influencing our daily decisions, it’s important to understand that buyers can often make decisions at the strangest of times, well outside of regular business hours. Having someone on the phone to provide assistance with purchasing or support is important in establishing yourself as a strong business, and it’s often very cost-effective in promoting sales.